Booking with Booth Levels is easy! Select your preferred package based on your event type and the number of hours you’d like to book. From there, submit your booking request with your event details, and our team will guide you through the next steps.We recommend booking at least 4 weeks in advance to allow enough time to prepare for your event.

Yes! Last-minute bookings are welcome based on availability.Bookings made less than 7 days before your event are subject to a $100 rush fee. This fee helps cover the expedited coordination, custom design, staffing and preparation required to get everything ready in time.

A 50% non-refundable deposit is required to secure your event date.The remaining balance is due 14 days before your event. If your event is booked less than 14 days in advance, the full balance may be required at the time of booking.

Yes. A travel fee applies to all bookings and is calculated based on the distance to your event location.We service Toronto and many surrounding areas across the GTA. The applicable travel fee will be added to your invoice based on your event location.

Your initial 50% deposit is non-refundable, as it reserves your event date and allows our team to begin preparing for your booking.For cancellations made more than 30 days before your event, any eligible payments made beyond the non-refundable deposit may be refunded.Cancellations made within 30 days of the event are non-refundable.If you have an unexpected circumstance or need to make changes to your event, please contact our team as soon as possible to discuss your options.

Absolutely! Additional service time may be available depending on our schedule and staffing for the day.Additional hours are $100 per hour and must be approved by our team. If you think you may want extra time, we recommend letting us know in advance whenever possible.

Yes! Customization is one of our favourite parts of creating your Photo Booth experience.Our Photo Booth software allows us to customize your experience to complement your event. Depending on your package, this may include your Photo Booth start screen and photo template.You can share your event theme, colours, invitation, signage or inspiration photos with our team so we can create a design that complements your celebration.Please note that one print template is used throughout the event to ensure a smooth Photo Booth experience and avoid printing delays.

We recommend approximately an 8 ft x 8 ft space for a comfortable Photo Booth setup.We also require access to a nearby standard power outlet. If you're unsure whether your venue has enough space, feel free to send us a photo or floor plan and our team can help.

Our team typically arrives between 30 minutes to 1 hour before your scheduled Photo Booth start time.This allows us enough time to complete setup, test our equipment and make sure everything is ready before your Photo Booth service begins.Setup time is separate from your booked service time, so your full Photo Booth experience begins at the scheduled start time.

Yes! During your booked service time, guests can enjoy unlimited photos and prints.When a group takes a photo together, each person pictured can receive their own physical print to take home.

Yes! After your event, we will send you a digital gallery containing the photos from your Photo Booth experience.Your gallery will be emailed within approximately 24–48 hours after your event.

Absolutely! Booth Levels provides Photo Booth experiences for weddings, corporate events, birthdays, showers, galas, holiday parties, brand activations and other special events throughout Toronto and the GTA.Whether you're planning an intimate celebration or a large event with hundreds of guests, our team can help you choose an experience that works best for your event.

Yes! We offer a variety of add-ons and upgrades to make your Photo Booth experience even more memorable, including our popular Keychain Kiosk and Guestbook.Availability and pricing for add-ons may vary depending on your event date, guest count and selected package. Contact our team for current options and promotions.

In addition to our classic Photo Booth experience, Booth Levels also offers our 360 Video Booth and Sketch Me Bot for select events.

We’re happy to help! If you have any questions that weren’t answered above, feel free to reach out to our team here and we’ll be happy to assist you