Question 1

How do I book?

Accepted Answer

You can book Booth Levels through our website's booking page, via email, or by Instagram direct message. We encourage booking at least 4 weeks in advance. Bookings within the same week of the event are subject to an additional $50 fee, if availability permits.

Question 2

Can I Book a Photo Booth Last Minute?

Accepted Answer

We recommend booking at least 4 weeks in advance. For last-minute photo booth bookings in Toronto (within the same week), we charge a $50 rush fee.

Question 3

What is the payment process regarding the photobooth service?

Accepted Answer

A 50% deposit is required to secure your event date with Booth Levels. The remaining balance must be paid 14 days before your event.

Question 4

Do You Charge Travel Fees for Events in Toronto or GTA?

Accepted Answer

Yes, all events require a travel fee based on distance from our headquarters to your event in Toronto or the GTA.

Question 5

What is the cancellation policy?

Accepted Answer

If bookings are cancelled within 14 days of the event, you will be eligible for a full refund. If your event is cancelled under the 14-day mark, then you will NOT be eligible for a partial or full refund.
 
Please email us if you have any concerns.

Question 6

Can Booth Levels stay longer at my event?

Accepted Answer

Yes, Booth Levels can often stay longer if we do not have another event immediately following yours. There is an additional cost of $100 per extra hour.

Question 7

What is your cancellation policy?

Accepted Answer

Cancellations made more than 14 days before the event are eligible for a full refund. If you cancel less than 14 days before the event, you will not be eligible for a partial or full refund. Please email us with any concerns.

Question 8

I am having a special event. Can I customize my start screen?

Accepted Answer

Yes you can! Booth Levels has top of the line Photobooth software that is customizable for every event. Let us know the details of your event and we will customize a start screen perfect for your event. Check out our templates page for more images on start screens!
 
For last minute events there is an additonal fee applied to the intital package amount which is incorparted into our last minute booking fee (events with less than 1 week notice)

Frequently Asked Questions About Photo Booth Rentals in Toronto